Privacy statment for Dr. Dandruff Mobile App

Privacy Policy - Dr.Dandruff App Last Updated: January 2026 1. Introduction Nexthera Pharmaceuticals ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how the Dr.Dandruff mobile application (the "App") collects, uses, discloses, and safeguards your information. Please read this Privacy Policy carefully. By accessing or using the Dr.Dandruff App, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. 2. Information We Collect We collect information in the following ways: 2.1 Information You Provide Directly Account Information: Name, email address, phone number (optional) Health & Demographics: Age, biological sex, ethnic group, height, weight, dietary habits, exercise/activity level Health-Related Information: Scalp condition details, symptom descriptions, product usage history Contact & Feedback: Messages, feedback, and customer support inquiries 2.2 Automatically Collected Information Device Information: Device type, operating system, unique device identifiers Usage Data: Features accessed, frequency of use, app interactions, session duration Log Data: IP address, access timestamps, error logs Location Data: General location (country/region) for service optimization Non-Personal Analytics: Aggregated trends and patterns (NOT linked to individual users) Important: While we collect non-personal analytics data, we keep all personal health information (age, sex, scalp condition, diet, exercise) strictly private and encrypted. This health data is NOT shared with third parties or used for advertising. 2.3 Information from Third Parties Analytics providers (Google Analytics) App store platforms (Google Play Store) Payment processors (for in-app purchases, if applicable) 3. How We Use Your Information We use the collected information for the following purposes: Personalizing scalp health assessments based on age, sex, and demographic factors Providing tailored treatment recommendations based on individual health profiles Analyzing how lifestyle factors (diet, exercise) affect scalp health Understanding genetic and hereditary factors in scalp conditions Tracking symptom progression and treatment efficacy Sending informational emails about updates or changes to the App Responding to customer inquiries and providing support Analyzing app performance and user trends for improvement Complying with legal obligations and enforcing our Terms of Service Preventing fraud and enhancing security Marketing communications (with your consent) 4. Data Sharing and Disclosure We do NOT sell your personal data. We may share information in limited circumstances: Service Providers: Cloud hosting, analytics, and customer support vendors bound by confidentiality agreements Legal Requirements: When required by law, court order, or government request Business Transfers: In case of merger, acquisition, or sale of assets With Your Consent: For purposes you explicitly authorize 5. Data Retention We retain your personal data for as long as necessary to: Provide the Dr.Dandruff App services Fulfill the purposes outlined in this policy Comply with legal and regulatory obligations You may request deletion of your account and associated data at any time by contacting us (see Section 10). 6. Security of Your Information We implement reasonable technical, administrative, and physical safeguards to protect your information, including: HTTPS encryption for data transmission Secure data storage practices Regular security assessments Access controls and authentication mechanisms Note: No security system is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate protections. 7. Children's Privacy (COPPA Compliance) The Dr.Dandruff App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete such information. For users aged 13-18, we implement additional privacy protections and limit data collection to essential app functionality. 8. Your Privacy Rights Depending on your location, you may have the following rights: Right to Access: Request a copy of your personal data Right to Rectification: Correct inaccurate or incomplete information Right to Erasure: Request deletion of your data ("right to be forgotten") Right to Restrict Processing: Limit how we use your data Right to Data Portability: Receive your data in a portable format Right to Opt-Out: Withdraw consent for marketing communications To exercise any of these rights, please contact us at the address below. 9. Third-Party Links and Services The App may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information. 10. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Nexthera Pharmaceuticals Email: privacy@nexthera-pharma.com Website: https://nexthera-pharma.com Support: support@nexthera-pharma.com We will respond to your inquiry within 30 days or as required by applicable law. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date and prominently posting the new policy in the App. Your continued use of the App constitutes acceptance of the updated Privacy Policy. 12. Governing Law This Privacy Policy is governed by the laws of Egypt and international data protection standards. Any disputes shall be resolved in accordance with applicable Egyptian law. © 2026 Nexthera Pharmaceuticals. All rights reserved.